Now save the changes and resume briefly. Wait until the Page Internal Labels The Database Configuration Label provides valuable printer information including the firmware version, memory allocations, enabled options, and label-counter data.
To print the Database Configuration and Dot Check Labels: With the printer on, loaded with media at least 4 inches wide and ribbon if printing with thermal transfer media , press buttons simultaneously. Page 40 The second label printed is the Dot Check Label. This label is used to test the condition of the printhead, as shown below: Good Dot Check Label: Even pattern consistency indicates that the printhead is operating normally. Page Test Label 4. To print the Test Label: With the printer loaded with media at least 4 inches wide , and ribbon if printing with thermal transfer media , simultaneously press the buttons.
In this mode, all data sent to the printer will be immediately output in hexadecimal code, along with the printable ASCII equivalents. Page Introduction 5. The following table outlines the recommended maintenance schedule for the various printer parts. Allow the printhead to dry. Replace the ribbon and media. Lower the Printhead Assembly back to the locked position.
Close the cover. Feed several labels to normalize tracking. Page Media Width Adjustment 5. To adjust the leveling cam: 1. With media loaded in the printer, print a label press the Page Printhead Burn Line Adjustment for example, heavy tag stock , print quality can change.
Typically, thicker media requires a slight forward adjustment, while thinner media requires a slight backward adjustment. If you have questions, contact a qualified technician or Datamax Technical Support before proceeding. To adjust the Burn Line: 1. Page Printhead Pressure Adjustment 5. Page Printhead Replacement Note: Printheads are fragile; use extreme care when handling and never use a sharp object on the surface. Page Darkness Adjustment 5.
Continue to hold the buttons down until the light turns off approximately 17 seconds. Page Downloading Firmware And Fonts 1. Page Introduction 6. Unacceptable print quality The printer does not print or prints several labels at once The ribbon does not advance Skips every other label Page Unacceptable Print Quality The printer does not print or prints several labels at once: The labels are incorrectly loaded: See the loading instructions on the inside cover of the printer or Chapter 3.
The media is not calibrated: Calibrate it see Chapter 4. Page 53 A fuse may be blown: Call for service. The power supply may be faulty: Call for service. A defective power switch may exist on the printer: Call for service. Label advances inches before a fault indication The ribbon may be incorrectly installed. With most ribbons this can be verified by rubbing paper against the ribbon; Page Tracking Problems When the printer is equipped with the Peel and Present Options the presented to the operator.
This is considered normal. If the printer is configured to use the Peel and Present option and yet the option is not installed or the option is removed with power on, the Tracking Problems The media may not be properly loaded: Reload it see Chapter 3. Media Width Min. Media Width Max. These supplies are specially formulated for use in our printers; use of non-Datamax supplies may affect the print quality, performance, and life of the printer or its components.
Page 58 M Page Embedded Fonts And Barcodes Embedded Fonts and Barcodes All character fonts and barcodes available with the printer are described in this section. Each font and barcode has a name associated with it for use in programming. Human-readable fonts have numeric names while barcode fonts have alpha names. Page 62 The table below lists the font sizes. The numbers indicate the number of dots. Page 63 Font 4 character alphanumeric, uppercase.
Font 6 character alphanumeric, uppercase. M Font 5 character alphanumeric, uppercase. Font 9 Internal Triumvirate font. Point sizes are selected by the number in the barcode height.
Larger point sizes can be obtained by increasing the height and width multipliers, 48pt and 72pt fonts are generated by doubling the 24pt and 36pt fonts respectively see the Programmer's Manual for more information. Page 65 Barcodes Bar Code fonts have alpha names left column in the table below. Uppercase alpha names will print barcodes with human-readable interpretations. Lowercase alpha names will print barcodes only. The table is followed by visual samples.
Failure to use Datamax-approved media is justification for invalidation of this thermal printhead warranty. Page Limitation Of Liability Datamax hereunder by the purchaser for a defective product. In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.
Page Glossary The row of thermal elements in the printhead that create the images on the media. Page 74 A paper or synthetic printing material, typically with a pressure sensitive adhesive backing. Page 76 M Print page 1 Print document 76 pages. Rename the bookmark.
Delete bookmark? Cancel Delete. Delete from my manuals? Sign In OR. A built in help file is available for complete information on all settings; however, there are some important settings that should be observed for trouble free printing.
Page Printer Configuration Utility DMXConfig located on the Accessories CD-ROM is a Windows based configuration utility that allows you to make changes to the existing printer setup via a direct connection to the host computers serial and parallel connection. Page Media Calibration Calibrate the printer as follows: 1. Ensure that the printer is ON and in an idle state i. Press and hold the FEED Key until one label has been output then release the key and wait for the printer to process the data.
Page 26 see Appendix C. Once you have installed the DMXConfig utility and the printer is properly loaded with media: 1. Close the printhead and press the Feed button to test the calibration. Each press of the Feed button labels should feed one label. The printer will prompt you to enter the variable field data.
Page Menu System The Test Menu accesses a menu of test, user-defined, and previous label printing functions. Page The User Menu Changes prompt. When printing, use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width. Page 32 In Auto Mode, the printer automatically 0. Page 38 Zero to nine are the number of retries; and, Is the default setting.
Initiates the process. Page System Settings Returns the printer to a previously saved configuration. An active file cannot be deleted. Flash module. Page 44 Uses millimeters and centimeters. Default Setting LINE Line Mode processing will be used, where data terminated by a carriage return will be extracted and inserted for template printing.
The default setting is one. Page 47 One stop or two stop bits are selectable; and, is the Default Setting. Page 50 RFID information is reported in hexadecimal format. Page Maintenance And Adjustments Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this substance. Proper cleaning is critical. Page Cleaning The Printhead 5. Replace the ribbon and media. Lower the Printhead Assembly back to the locked position.
Close the cover. Feed several labels to normalize tracking. Chapter 5 — Maintenance and Adjustments Remove media and ribbon. Lower and lock the printhead. Ensure that the Media Width Adjustment is not engaged. Page Printhead Burn Line Adjustment In extreme cases, however, if media of a different thickness or rigidity is used for example, heavy tag stock the print quality can change.
To adjust the Burn Line: 1. Page Printhead Pressure Adjustment To accommodate a variety of media types, printhead pressure is adjustable. When adjusting, use only the minimum pressure necessary for better imaging.
Open the cover; if ribbon is installed, remove it. Level One Reset - To return the printer to the factory default settings or, if saved, to restore the Factory Setting File: 1.
TTF to an external module for use by the printer: 1. Use Windows Explorer to download the font to the module. Page 64 Chapter 5 — Maintenance and Adjustments Page Troubleshooting Chapter 6 — Troubleshooting Try this solution… Observe the Ready Indicator as the format is sent to the printer.
If it does not flash, check the parallel cable type. Also, check the protocol and port settings between the printer and host. If an image printed, then check the protocol and port settings for both the printer and host. These must match. Make an adjustment in the software program or through the Front Panel.
If more than one fault is detected, the display will toggle between messages. Page 70 2 if necessary, calibrate the printer; see Section 3. If the fault does not clear, call for service. Page 71 4 Ensure that the media and paper combination is not slipping usually caused by an incorrect match. Chapter 6 — Troubleshooting Page Hex Dump Mode Section 4. Exit the menu and save the changes.
The pin-outs for the respective connectors as viewed when facing In addition, connections Before entering Setup Mode, exit Peel Mode or, if equipped, disable the optional Present Sensor as unpredictable results can otherwise occur. Page 85 Heat Setting on most label software programs. Page 87 6. To confirm that your changes have been made press the simultaneously, this will print the Database Configuration Label.
The label should show the new Baud Rate value of Page 88 0. The measured value must be sent to the printer via the host computer or entered using the Printer Setup Mode.
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