Reasons to avoid - Can get incredibly expensive, with complicated pricing - Home users won't need many of the features. CrashPlan for Small Business. Specifications Number of devices: Unlimited, priced per machine. System and application backups: Yes, but not recommended. Reasons to avoid - Rather expensive - Resource-hungry during backups. SpiderOak One. Two factor authentication: Only for legacy users. Reasons to avoid - Steep learning curve - Cramped, confusing user interface.
Carbonite Safe. Specifications Number of devices: Up to 5 computers, priced per machine. External drive backups: With Plus or Prime plans. Reasons to avoid - Desirable features cost extra - Slow upload speeds - Mobile apps no longer available.
Paul Wagenseil. Topics Accessories. See all comments 5. One needs a careful warning for iDrive. As a customer, I can say that their customer service will infuriate you.
Or you're "close", and figure you'll try it out. So you order the 5TB drive. Not big enough. Send it back. Order 10 TB Express Drive. Won't send it to you free because you've already used your "one free per year". Send you a note to ask why you sent back an empty Express Drive and if you really meant to do that.
Reference trouble ticket notes. No response. After one year. Request 10 TB drive to backup what is now 5. Should be okay, right? Total space needed? Request for 20 TB drive denied. So you want me to pay for 20 TB of storage to store 5. Company appears to be run out of a call center in India. No particular help from support or sales team.
No one at iDrive who has a brain and the ability to actually just put a hard drive in a box to make a customer happy. Not sure what it would be like if I ever need to get a backup.
At which point, I'm probably already going to be irritated, so probably not the best time to haver someone holding your data hostage. Caveat emptor, here, y'all. Service promises much.
Can't deliver on simplest functions of that. I agree about I-Drive. I also find BackBlaze problematic. I would say, it is not ready for prime time. The calling card seems to be the ease of use? It's the little things, 1 The first time you want to recover a files your generated file list appears on a part of the screen that is not visible. You are looking at a black page- ESP helps to figure out what is going on. They expect you to know this, because you are expected to have worked your way through their detailed set-up instructions, which are just as complicated as everyone elses.
And now it is email only. They used to have phone techs, some of whom were actually rude, With the nice ones, each one would tell you something different.
Now with the e-mail, on a weekend, you have to monitor your email until they respond. That means you have found an alternative solution and the e-mail is irrelevant when it arrives. The answer chat bot is useless, it is easier to search the site yourself- you get the same or better answers I even payed extra to save it, but someone at BackBlaze just changed the name of the new computer, to the old computer name, and the additional saved hard drive disappeared.
Luckily I was able to save oldhard drive- or I would have complained to who? Now I'm trying to get the account closed. Wish me luck. I miss Mozy! Beware of iDrive - they are the most untrustworthy of all the backup providers our there. While it sounds like an amazing deal to use their iDrive or iBackup products, because they are so cheap, this is a classic bait and switch policy. I signed for Gb of backup space - and accidentally use Gb of backups for less than 24 hours.
This was for going over the limit, instead of just blocking the backup. They make their money by having the most unbelievably crooked business model. I would avoid them like the plague. They are outright crooks. Well Tom, you completely missed the boat here. The affordable annual fee has led to substantial fraudulent and unauthorized usage charges from the iDrive company. The idrive app does not display folder sizes so one can not tell where backup capacity is being used.
Furthermore, there is nowhere in my account to delete the credit card. Finally, their customer disservice department was completely unhelpful and refused to remove the unauthorized charges even stating that there will be more charges if I do not manually delete backed-up data each month. Free and cheap personal and small business cloud storage services are everywhere.
But, which one is best for you? Let's look at the top cloud storage options. Read More. And when the day arrives that you have to call on those backups to recover your files, a good backup program will allow you to quickly mount that backup image as a virtual drive to retrieve individual files or folders.
Or you can boot from recovery media to restore an entire image. Those backup files come in handy even if you didn't have a data catastrophe. Good backup software offers an effortless way to migrate your PC or Mac when you upgrade to a new device, allowing you to be productive immediately without having to reinstall apps or re-create settings.
You might be startled by just how many third-party backup products there are to choose from. We were even more surprised by the sheer number and complexity of purchase and subscription options for those products. Those that offer a free version try sometimes very aggressively to upsell you to one of their paid plans, which typically come in multiple tiers, in home and commercial versions, and with varying discounts for longer subscription terms and multiple licenses.
Getting all the bells and whistles you think you need, especially if you have multiple devices to protect, can run up a pretty hefty bill. Our focus in this guide is on backup software for home and small business environments, where there's no IT staff and no managed network. That means ease of use is paramount. All the products we've included here have a good reputation, as evidenced by comments on public forums and reviews from trusted sources.
It's worth noting that backups can fail for a variety of reasons, usually at the worst possible time, so we've given extra marks to companies that offer easily accessible support options. The most important feature we looked for is the ability to create a backup image that can be stored on a local drive typically USB or network storage.
Some programs also offer the ability to back up to the cloud. We've highlighted those programs for the benefit of those who have that combination of manageable data sets and high bandwidth that make an all-cloud option feasible. We didn't include products like Carbonite , which are exclusively focused on cloud-based backup. Other important features we looked for include easy options for restoring a single file or folder from a backup set, as well as robust scheduling and reporting options.
As always, this listing doesn't represent a full hands-on review. We didn't stress-test these apps, and we encourage you to do your own testing to ensure that the backup and restore features especially the latter meet your standards for ease of use and robustness. The free version of Macrium Reflect 7 is surprisingly robust, offering solid imaging and cloning capabilities that are licensed for use in home and business environments.
Acronis is one of the best-known names in backup, with its flagship True Image product recently celebrating its 18th birthday.
The latest version, True Image , is available on Windows PCs and MacOS and offers a wide range of antimalware features in addition to the familiar backup tools. True Image is offered in three subscription editions. All three editions include incremental and differential backups as well as non-stop backups. Acronis doesn't offer a free version of True Image, although you can try it out for free for 30 days without having to supply a credit card.
Additionally, if you intend to back up to a newly purchased external hard drive, check out the software that ships with it. Seagate, WD, and others provide backup utilities that are adequate for the average user. Some programs automatically select the appropriate files if you use the Windows library folders Documents, Photos, Videos, etc. Boot media: Should your system crash completely, you need an alternate way to boot and run the recovery software. Any backup program should be able to create a bootable optical disc or USB thumb drive.
Some will also create a restore partition on your hard drive, which can be used instead if the hard drive is still operational. Any backup program worth its salt allows you to schedule backups. Any backup program you use should allow you to retain several previous backups, or with file backup, previous versions of the file. The better software will retain and cull older backups according to criteria you establish. Optical support: Every backup program supports hard drives, but as obsolescent as they may seem, DVDs and Blu-Ray discs are great archive media.
Online support: An offsite copy of your data is a hedge against physical disasters such as flood, fire, and power surges. Online storage services are a great way to maintain an offsite copy of your data.
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